Busyness caught me again and Gail visited for a couple of
days.” I sent another e-mail this morning to AuthorHouse to address other
issues besides the pictures in my book Too Cold for Alligators. For a
so-called good name company, I am highly disappointed.
Here is the response to my emails last week:
Good day.
I apologize for the wait. The photos
have been checked by the printer’s technicians. Below is the response:
“This is a B&W interior book printed at
106 line screen and in spec. If the author needs clearer, less grainy
images, you may opt to upgrade to premium color instead. This is the way
it will print on B&W.”
I forwarded your concern to our resubmission
team. An assigned specialist will get in touch with you and walk you
through the resubmission process. Should you wish not to push through
with the change, please let him/her know.
Are you kidding? Needless to say, I responded saying again
how disappointed I am and asked them if this is what they do to make authors
spend more money to get an acceptable product. I also said that if this is the
work they do, they will not get any more business from me.
Maybe I cannot blame them 100 percent. There was my own lack
of experience with this type of thing. I should have known that I needed to
lighten and add more contrast to the photographs. (That doesn’t excuse the
lifeless, dull, grainy grayscaling.) It’s hard to change what looks good on the
computer monitor to something that doesn’t look as good and trust that it will
print well. Also, it was my fault that I forgot to put an insert photo notice
for the last picture.
However, the first pages and first chapter can be previewed
on amazon.com which includes the first picture and that doesn’t look grainy,
dull and lifeless. Then again, the e-book is in color. Perhaps the problem is
just with the printed copy. Still, I am very disappointed! As I don’t do
e-books, the printed version is more important to me.
It’s looking to me like this might be a company that throws
around big names then keeps milking the authors for more and more money.
Too Cold for Alligators is available as an e-book through amazon.com.
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